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Web Application Maintenance

Post-launch drift is real. We provide SLA-backed support, security patching, and server monitoring to keep your application running like day one.

Currently managing 100+ active instances for SaaS & E-commerce.

Request Support Plan

The Promise: Predictable costs, zero surprises. We act as your dedicated engineering team for updates, backups, and emergency fixes.

Problem → Solution → Outcome

Problem: Code degrades over time. Security holes (CVEs) appear, and frameworks become obsolete.

Solution: A strict schedule of monthly patching, backup verification, and health checks.

Outcome: 99.9% uptime, reduced security liability, and continuous incremental improvements.

Included Services

Security & Updates

We proactively patch vulnerabilities before they become incidents.

OS & PHP/Node.js version upgrades
Dependency audits (npm/composer)
WAF Configuration (Cloudflare/Sucuri)

Monitoring & Recovery

If it goes down, we know before you do.

24/7 Uptime Probes (1-min checks)
Daily Off-site Backups (Encrypted)
Disaster Recovery (Restore Drills)

Plans & Pricing

Tier	Includes	Investment
Starter	Monitoring + Monthly Patching	₹5,000 / mo
Growth	48h SLA + 4 Dev Hours	₹20,000 / mo
Enterprise	Priority SLA + Custom CI/CD	Custom

Billing: Monthly or Quarterly. Cancel with 30-day notice.

Onboarding Process

Audit: We inspect the codebase, error logs, and server config.
Stabilize: We fix immediate critical bugs and secure the perimeter.
Monitor: Installation of APM tools and backup automation.
Maintain: Monthly cycle of updates, reports, and improvements.

Tech Specs

We use automated scripts to verify backup integrity, not just file existence.

                # Example: Backup Integrity Check (PHP)

                $backup_file = '/backups/db_' . date('Y-m-d') . '.sql.gz';

                if (!file_exists($backup_file) || filesize($backup_file) < 1024) {

                  trigger_alert('CRITICAL: Backup Failed');

                } else {

                  log_success('Backup Verified');

                }

Related Work

SaaS Retainer

24/7 monitoring and monthly feature updates for a Fintech app.

E-com Security

Hardened a Magento store against bot attacks and SQL injection.

Legacy Rescue

Upgraded a PHP 5.6 site to PHP 8.2 ensuring continued operation.

Client Feedback

"Knowing that WebNexa is watching our server 24/7 lets me sleep at night. Zero downtime this year."

— Anjali M., CEO

"The monthly reports are great. I know exactly what updates were applied and why."

— David K., Operations

"We had a critical DB error, and their backup restore saved us in 20 minutes."

— Sarah L., ShopOwner

Common Questions

Who owns the code?

You do. We are simply the custodians. We hand over all keys and scripts.

What if I want to cancel?

Plans are monthly. You can cancel anytime with a 30-day notice for offboarding.

Do you handle credentials?

Yes, using encrypted vaults (1Password). We never store secrets in plain text.

Legal & Security

Data Privacy: We sign NDAs and do not retain customer data post-contract.
Liability: We follow best practices but cannot guarantee immunity from zero-day exploits.
Response Times: Defined strictly in the signed Service Level Agreement (SLA).